Influencer Marketplace FAQ — How Collabios Works for Brands & Creators
Learn how creators get paid via Stripe escrow on Collabios, and how brands hire verified influencers across 8 European platforms.
Collabios is a European influencer marketing platform operated by Lustrace Digital OÜ (Estonia, business registry 16948107), connecting brands from any country with verified creators in 26 European countries across Instagram, TikTok, YouTube, X, Twitch, Amazon and UGC. Live since May 2026 (Ghassen Daoud founded Lustrace Digital OÜ in 2025), the platform charges the brand's card in euros at checkout and holds the payment through Stripe Connect until the brand approves the delivery. If a creator declines or doesn't accept within 72 hours, the brand is refunded in full, and a delivery the brand doesn't review is approved automatically after 7 days. Collabios charges the brand a 10% service fee per booking and the creator a flat 15% commission, with no subscription and no upfront cost. Across Europe the creator economy spans the continent's largest national markets — Germany, France, Italy (€352M, UPA/ONIM), Spain, the Netherlands and Poland — each with its own disclosure regime (Loi 2023-451 in France, the AGCom Codice di Condotta in Italy, RD 444/2024 in Spain, UWG §5a in Germany, UOKiK guidelines in Poland, the RSM Code in the Netherlands). Collabios provides a free disclosure generator, contract generator and VAT calculator to work within them.
Collabios is a European influencer marketing platform operated by Lustrace Digital OÜ (Estonia, business registry 16948107) that connects creators in 26 European countries with brands from anywhere, including the US and the UK. Create your free profile and list services for Instagram, TikTok, YouTube, X, Twitch, UGC and Amazon at your own rates (per Reel, TikTok video, UGC product video and so on, from €50 per package). Share your personal Collabios link in your Instagram, TikTok or Linktree bio. Brands find you by niche, city and platform, book a package and pay at checkout; you then have 72 hours to accept. Labelling sponsored content is up to you and the brand under your country's rules (DGCCRF and ARPP in France, AGCom in Italy, CNMC and RD 444/2024 in Spain, UWG §5a in Germany, UOKiK in Poland, the RSM Code in the Netherlands, ASA and the CAP Code in the UK). Collabios doesn't add labels for you, but its free disclosure generator helps you write the right one.
Payments run through Stripe Connect. Before your first payout you connect a Stripe account and complete Stripe's identity check. The brand pays at checkout, and the money is held until the brand approves your delivery; if the brand doesn't respond, the delivery is approved automatically 7 days after you submit it. Approval releases your share (your listed price minus the flat 15% commission) to your Stripe account, and Stripe pays it out to your bank. While a dispute is open, the payout is frozen until Collabios support resolves it. For invoicing, the free invoice generator (/en/tools/influencer-invoice-generator) adds the small-business VAT exemption wording for countries such as France, Germany, Italy, the Netherlands, Austria, Belgium and Portugal.
Joining Collabios is free: no subscription, no upfront cost, no exclusivity contract. You pay a flat 15% commission only when an order completes, so you keep €425 on a €500 order and €1,275 on a €1,500 order. The commission covers payment handling through Stripe, holding the brand's money until approval, dispute handling, and the free tools (rate calculator, engagement rate calculator, disclosure generator, contract generator, VAT calculator, invoice generator). Any fee the brand pays is added on top of your price and never comes out of your payout.
When a brand books you, their card is charged at checkout and Collabios holds the money through Stripe until the order is finished. After you deliver, the brand can approve, ask for a revision or open a dispute, but it can no longer cancel the order on its own. If the brand does nothing, the delivery is approved automatically 7 days after you submit it (the brand gets a reminder on day 5) and your payout is released. While a dispute is open, neither your payout nor a refund can move until Collabios support resolves it, based on the order, the delivered files and the chat history.
Yes. When a brand places an order, you have 72 hours to accept or decline. If you decline or let the deadline pass, the order expires and the brand gets a full refund automatically. You decide what you take on, which helps you protect your editorial line and any exclusivity you've agreed with other brands. Answering at least 90% of booking requests within 12 hours (with at least 5 requests in the last 30 days) earns you the Fast Responder badge.
Collabios covers Instagram (posts, stories, reels, lives), TikTok (videos, lives, TikTok Shop in IT/DE/ES/FR/UK), YouTube (long-form, Shorts), X, Twitch (streams, panel ads), Amazon Storefront, and UGC (User Generated Content for brand-owned advertising). The Collabios contract generator covers all formats with mandatory disclosure clauses for the country you select (DGCCRF, AGCom, CNMC, UWG, UOKiK, ACM, ASA), plus image rights clauses compatible with each country's IP framework (French Code civil art. 9, Italian L. 633/41 art. 96, Spanish Ley Orgánica 1/1982, German § 22 KunstUrhG).
Yes, Stripe identity verification is mandatory before any payment, compliant with EU Anti-Money Laundering directives AMLD5 (Directive 2018/843) and AMLD6 (Directive 2018/1673) plus Stripe Connect's KYC rulebook. One-time process: government ID (passport or national ID card) + proof of address + bank IBAN matching your registered name. Verification typically takes 24-72 hours. It protects both creators (secure payouts) and brands (combating fake-influencer fraud — the leading investigation cause for national consumer-protection authorities in 2024, with the CNMC pursuing creators and brands alike in Spain, AGCom fines up to €600,000 for minor-protection violations in Italy, DGCCRF criminal referrals in France for repeat offenders).
Collabios has two creator badges, both assigned automatically and free. Top Rated needs at least 5 completed bookings, an average rating of 4.7 or higher and at least 3 different brand clients over the last 90 days. Fast Responder needs at least 5 booking requests in the last 30 days, with 90% or more answered within 12 hours. Both are recalculated over time, so a badge drops off if your numbers fall below the thresholds.
After an order, the brand rates you from 1 to 5 on communication, time taken to complete the order and service quality, and can add a comment. Your rating shows on your public profile, and you can review brands in return. Neither side can delete a review. If you think a review is abusive, contact Collabios support.
Yes. Refer a brand that signs up and completes their first collaboration on Collabios, and you earn a reward credited to your Stripe wallet. Your personalized referral link is in your dashboard. The program stacks without limit — especially effective for creators with B2B audiences on LinkedIn or X. Referral income counts as freelance/self-employed earnings in every EU jurisdiction: French BNC (form 2042-C-PRO), Italian Quadro LM (Redditi PF), Spanish IRPF model 130, German Anlage S (EÜR), Dutch ZZP income (BTW above €20,000 KOR threshold), Polish JDG (PIT-36 or PIT-28 for ryczałt), UK self-employed (SA103). Declare per your country's threshold rules.
Collabios is a European influencer marketplace where brands from any country, including the US and the UK, book creators based in 26 European countries. It works in three steps. (1) Search creators by niche, country, city, platform, follower count and price. (2) Book a package or send a custom offer and pay at checkout by card in euros; the payment is held through Stripe Connect, and if the creator doesn't accept within 72 hours you get a full refund. (3) Review the delivery: approve it, ask for a revision or open a dispute. If you don't respond, it's approved automatically after 7 days. Disclosure rules differ by country (Loi 2023-451 in France, AGCom Delibera 197/25/CONS in Italy, RD 444/2024 in Spain, UWG §5a in Germany, UOKiK guidelines in Poland, the RSM Code in the Netherlands, ASA and the CAP Code in the UK). Collabios doesn't apply labels automatically; its free disclosure generator and contract generator help you put the right wording in your brief.
Collabios is a European influencer marketing platform that launched in May 2026, operated by Lustrace Digital OÜ (Estonia, business registry 16948107), the company Ghassen Daoud founded in 2025. It connects brands from anywhere with verified creators in 26 European countries across Instagram, TikTok, YouTube, X, Twitch, Amazon and UGC. Every booking is a paid collaboration with a €50 minimum package price, and the payment is held until you approve the delivery. Collabios is a self-serve marketplace rather than an agency: you pick and brief creators yourself. The European influencer marketing market spans the continent's largest national markets — Germany, France, Italy (€352M, UPA/ONIM), Spain, the Netherlands and Poland — plus a sizeable UK market.
On Collabios, a verified creator has confirmed their email address and connected a Stripe payout account, and Stripe verifies their identity before any payout. Follower counts are entered by the creator, so look at recent posts before you book.
Four things protect you. (1) Your card is charged at checkout and the money is held through Stripe Connect until you approve the delivery. (2) If the creator declines or doesn't accept within 72 hours, you're refunded in full automatically, fee included, and you can cancel any order before it's delivered for a full refund. (3) After delivery you can approve, ask for a revision or open a dispute; if you don't respond, the delivery is approved automatically after 7 days, with a reminder on day 5. (4) An open dispute freezes both the payout and any refund until Collabios support resolves it, using the order details, the delivered files and the chat history, which is kept as evidence.
Full spectrum: Instagram (posts, stories, reels), TikTok (videos, lives, Spark Ads boosting, TikTok Shop in IT/DE/ES/FR/UK), YouTube (sponsored videos, Shorts, 30-60s integrations), X (posts, threads), Twitch (streams, in-stream ads, panel ads), Amazon Storefront (reviews + recommended lists), and UGC (product videos for your Meta Ads, TikTok Ads, Google Ads creative). Each creator profile shows active platforms and public rates, comparable without account creation. Some of the most in-demand single-platform searches per market cover Spanish female influencers, Italian female creators, Polish female influencers, German fitness influencers, and French Marseille food creators.
If your campaign includes a physical product, agree on the shipping address with the creator after they accept the order, then ship it with the carrier of your choice; Collabios is not a shipping intermediary. Use tracking and insurance for valuable items, and set a delivery date on the order that leaves time for shipping (without one, the default is 14 days after the creator accepts). A product the creator keeps can count as taxable income in their country, so mention it in your agreement.
72 hours from when you place the order. If the creator doesn't accept in that time, the order expires and you get a full refund automatically, marketplace fee included. Creators with the Fast Responder badge answer at least 90% of their requests within 12 hours. A clear brief (tone, visual references, deadline and the disclosure wording the creator's market requires, such as #publicité in France, #pubblicità in Italy or #Werbung in Germany) makes it easier for a creator to say yes.
You get a full refund automatically, marketplace fee included, and there's no penalty. Because your card was charged at checkout, the refund goes back to the same card; how quickly it shows depends on your bank. You can book another creator straight away.
The creator delivers files and links through the Collabios order. You can then approve (which releases the payment to the creator), ask for a revision or open a dispute. If you don't respond, the delivery is approved automatically 7 days after it was submitted, and you get a reminder on day 5. While a dispute is open, the payment stays frozen until Collabios support resolves it. Messages and deliveries are kept as evidence in case of a dispute.
Bookings are paid at checkout through Stripe, in euros. Card payments are accepted, and Stripe shows any other payment methods available for your country at checkout, with 3D Secure when your bank requires it under PSD2 Strong Customer Authentication. If your card is in another currency, your card issuer handles the conversion. Collabios doesn't issue national e-invoice formats (SDI, Facturae, XRechnung, KSeF) at the moment; write to contact@collabios.com if you need one.
Yes. Refer a brand that signs up and completes their first campaign on Collabios, and you earn credit usable on future orders. The referred brand also gets a sign-up bonus. Particularly suited for agencies (Publicis, Havas, dentsu, GroupM, Wavemaker, Mindshare, Initiative across IT/FR/DE/ES/NL/PL/UK) recommending Collabios to their advertiser clients for the compliance layer — not included in classic media-agency contracts. Referral link available in your brand dashboard. Agency program (white-label dashboard + multi-client billing) available on request to partnerships@collabios.com.