Contact Us
We'd love to hear from you. Fill out the form and we'll get back to you shortly.
We typically respond within 24 hours.
Prefer email? contact@collabios.com
How we help
Support hours
Our team is based in Estonia (Central European Time) and replies to messages on business days within 24 hours. For urgent campaign issues already in progress, please use the in-app messaging on the order page so the conversation stays attached to the booking.
Data protection (GDPR)
For privacy requests under the GDPR — such as access, rectification, deletion, or objection — please contact our Data Protection contact at privacy@collabios.com instead of the form above. We respond within one month, and you can find the full retention schedule in our Privacy Policy.
Disputes and evidence
When you contact us about a campaign dispute, please include the order number, the names of both parties, and a brief timeline. Messages exchanged inside the platform are kept as dispute evidence and cannot be deleted by either side, which protects both brands and creators if a disagreement arises.
Our team also builds Gastevo, a point-of-sale platform for restaurants and retail. You can see it on Hacker News.